I had a great experience at RM Automotive. I initially called and spoke with Mr. Efrain, and right away I got a good vibe from him. I brought my Mercedes-Benz C300 in because the check engine light came on. He explained that a diagnostic was needed, which due to timing, I was suggested to leave my car overnight. I was a bit hesitant about that, but Mr. Efrain reassured me that my vehicle would be kept safely locked in their shop and monitored with cameras, which gave me peace of mind. He was very patient, understanding, and reassuring throughout the entire process. Honestly, if it weren't for him, I don't think I would have felt as comfortable moving forward. They completed a diagnostic without any pressure to fix or add additional repairs or services. I chose to move forward with a couple of repairs, and everything was handled efficiently over the next two days. Their pricing is fair, they got me in right away, and the lifetime warranty gives me extra confidence. Overall, I feel like my money was well spent and I'll definitely be coming back.