Northridge Auto Repair

Buyer beware! I took my car in for a 10am appintment, got a call at 5pm that tgey hadnt finished the car. It was for my headlights were out. Kind enough to give me a loaner so I dudnt have to drive my car hone at night with no head lights. Finally finished the car the next day, 180 bucks for the diagnostic to find the bulbs were blown out. But then they proceeded to yell me about all the reccomended repairs. They all seemed WAAAY to pricey but the one that stuck out was replacenent of the Mass Air Flow ( MAF) sensor. I actually gave changed one out myself, with a GM factory part same serial # etc etc as the original I was replacing. Got it ftom autozone for around 125.00. It took me all of 5 minutes to install with a Phillips head screw driver all of 2 screws. LITERALLY 5 minutes or less. You want to know what they quoted me??!! $489.00 for parts and labor. I called back to ask if this was a typo, I got the weirdest response. Beyond Shady!!! Actually kinda grimey! They are really glitzy and glamorous for a mechanic shop. Service under-writers, shuttle to and from the shop, on line appointment booking capability, free waters and sodas in the waiting area, loaner cars, super duper clean shop! But wow the HARD upselling, and then the pricing is quite honestly borderlibe extortion. Id rather to to a greese monkey shop, honest hard working spot that i can trust. Im new to the neighborhood so went off of yelp revies and that they are AAA certified. Plus they had a little 20% off coupon for first time customers to I gave them a go. So disappointed and quite honestly angry. Id stay away, especialky if you dont know your stuff, they just might take you to the cleaners like they tried to do me. Im quite sure this will get deleted so Ill cut and paste to Yelp. Good luck to all you hard working honest people who dont have tons of extra cash to throw away, lije me who is a Special Education Teacher. Obviously every penny counts when ur living off of a teachers budget. Happy hunting folks hope this might save someone out there valuable time and or $$!!!!!

Finally! Finally have found my forever auto mechanic! RM Auto has been absolutely 5 Stars! Roberts communication throughout this whole process has been nothing but exceptional. The whole team that came together to identify and resolve my cars needs was beyond my expectations! As a woman I have always been skeptical and have always tried to research as much as possible on my cars issues so as not to be taken advantage of. Your reviews were spot on and now I know why! On top of professionalism, communication and experience is Trust! Youve gained my trust and will forever be my go to! Thank you!

We planned on purchasing an electric car used, but had no experience of what to look for, and the manufacturer wasn't helpful. Efrain and his team provided a real "white glove" experience, fitting me in without notice, driving the car's owner home, speaking with us both to coordinate, etc.

RM Automotive – Outstanding Diagnostic Expertise and Customer Care My 2018 Chrysler Pacifica was completely unresponsive — fully charged battery, but pressing the start/stop button did absolutely nothing. I brought it to RM Automotive, and what could have turned into a nightmare turned into one of the best service experiences I’ve had with any repair shop. Their team performed a meticulous electrical diagnosis, checking over 200 cables one by one until they located the issue: two shorted communication wires hidden in a module behind the glove compartment. That’s the kind of deep, methodical troubleshooting most dealers won’t even attempt. They sent me videos of their progress, called me daily with updates, and completed the entire job in three business days — while the Chrysler dealer had quoted 2–3 weeks just to take the car in, with no time estimate after that. The final bill was very reasonable at $571 for the repair, given the complexity of the work. On top of that, they performed a comprehensive vehicle checkup and gave me practical maintenance advice — including brake pad replacement recommendations that likely saved my rotors. RM Automotive combines real diagnostic skill, integrity, and professionalism — rare qualities these days. They’ve earned my trust and my future business.

I have really been impressed with RM automotive all together but I just wanted to shout out Kyle. It took much longer to get a part then expected and he really did a great job making sure we were informed and taken care of every step on the way.

Kyle was very helpful. Honest shop.

⭐️⭐️⭐️⭐️⭐️ WOW By far the best automotive shop around! I won’t trust my car with anyone else ever again. Can you believe I drive a Dodge, and when I took it to the Dodge Dealership in Glendale, they couldn’t even figure out what was causing the knocking sound? That’s pretty embarrassing — not being able to diagnose a problem with a car made by their own brand. Imagine leaving your car at the dealership, thinking it’s in the best possible hands, only for them to tell you they have no idea what’s wrong. Well, R M Automotive worked relentlessly to find the issue. They kept me updated every step of the way, calling to explain what they found and what they were doing. Their lobby even has free drinks, and every member of the staff is genuinely friendly. Efren and Kyle are awesome guys — I’ve met them personally, and all of them truly care about their customers. I’ve spent the last 30 years in Florida, where I’m originally from, and I’ve been to a lot of mechanics over the years. None of them even come close to R M Automotive. There’s also a little hidden gem about this business that I’d rather not share — you’ll just have to go experience their top-quality service for yourself.

As a person who insists on top quality in every regard I am grateful and pleased to have discovered via AAA's top local recommendation of the R&M facility and will gladly refer anyone of similar expectations. Spotlessly clean shop and a"no nonsense customer service experience!