I usually don't post reviews of any kind, but I am so pleased with the type of service that I received by RM automotive that I feel the need to share it with the community.I was new to the San Fernando Valley area and in need of a mechanic for my used Toyota Solara, after seeing the good reviews from yelp I decided to give it a try. All the positive reviews about this place are 100% accurate, this is a great business, with great mechanic practices, outstanding costumer service and a great deal of knowledge. Again, I would not normally write a review for a business on yelp unless that business had surpassed my expectations to the max, and RM automotive did.Their staff is very friendly, Rich at the main desk is very welcoming and knowledgeable, they are quick at fitting you into their busy schedule and they have a no pressure-no hassle way of presenting you the facts and alternatives about the problems on your car before they do any work or commit yourself to the repair. I loved the fact that they explained to me what items on my vehicle where the most urgent, which ones could wait a bit longer, and which ones shouldn't be a worry for now.This shop is not the cheapest, I agree. But Professionalism does not come cheap. These guys really know what they are doing, they have the experience and an interest on your behalf for the better life of your vehicle. And because of that alone they gained my trust and my business. Some of the really good extra features of this place are having very clean facilities, been very very quick in doing their job, offering a shuttle service to and from your home (free of charge=AWESOME) , and having a great waiting lobby with free refreshments and cool magazines (awesome too).I would truly recommend them to anyone, Best !