Northridge Auto Repair

I wouldn't go anywhere else but RM Automotive. I have gone here for a few years now and nothing makes me feel better than knowing that this company is the best anywhere and I can trust them with my car and to keep my son and I safe on the road while traveling. Thank You Rm Automotive for caring about us like we are family. Best shop Ever, And I highly recommend them.

PRO:I had some major work done on the car and they did an excellent job on it. I am very happy with they work they did. :)At first, I thought I need a new re-built engine but they was able to save my engine and fix it up. :)CON:The only complaint is, there's actually another thing wrong with the car but they couldn't find it until much later when I had another major problem with the car.But it might have been my fault. I should have them check on it again after driving it few thousands miles more. Also, unless your car break down, they only take appointments. So you can't just go there for a oil change and have them do it on that day. You have to make an appointment and come back another time to do it. OVERALL:I recommend this place if you have Honda, Acura, Toyota, or Lexus.

I needed to change my transmission fluid and get an oil change asap. I called RM automotive, and they were able to take me without an appointment (although I recommend making an appointment). After a $10 yelp check-in discount, my total came out to 125. I haven't done a ton of research on price comparisons, but from the little research I did, it seems like a got a fair deal. But the main reason why I like this place is the customer service. Even though I had no idea what I was doing (first time changing transmission fluid), and asked a ton of questions, michael was very patient and professional. The lady that works there, although I didn't catch her name, was very nice as well. The waiting area was comfortable, ac was running, and there were nice cold drinks, hot coffee, and tv. I don't know much about cars, so I don't like going into auto shops alone, but this place is going to be my exception. I will definitely be back, and will recommend RM to my friends as well.

RM Automotive staff and service are great. Everyone is very friendly and the mechanics know cars. I have been going to them for years and HIGHLY recommend for your automotive repairs and servicing.

Customer service is excellent. They advise you on necessary maintenance and service without pressure. And they are a lot more reasonable than the dealership. It is very easy to Recommend R&M.

I am visiting Northridge from Utah and had my engine light go on several times enroute here. I had been told to go to the local Honda dealer...who quoted me a min $90.00 diagnostic fee. A friend recommended R&M,so I called and came here expecting at least the diagnostic fees...maybe more for repairs. As a recent widow, I have been faced with mechanics taking advantage, but was overwhelmed by Rich at R&M starting up my car, checking the engine and returning to tell me there is nothing warranting my leaving it...no charge because everything looks OK. He further advised me to stop by several days before I return to UT in Sept and he will look the !car over for a road worthy check.I have never been so courteously directed by a mechanic! I will be sharing this experience to all my family who drive Hondas and Lexus cars...I wish we had such honest service at more locations here in the Valley and in UT! Thank you,

Best auto repair shop in town. If you are trying to find a a better shop you won't. Owned by the most professional and caring people around mike and reed. Love this place.

I've went from a dealership who could care less about me to RM Automotive who know me and my car personally. They are fairly priced, and a pleasure to work with. I have sent several friends there and will continue to do so.

As always the R+M guys and Heidi worked their magic and fixed an ongoing problem quickly and inexpensively. Thanks!!!!

RM Automotive is owned by extremely unprofessional and unscrupulous individuals which are Mike and Reed. I had my transmission service done there and purchased an additional BG Lifetime Protection plan which they talked me into. The service needs to be done every 30,000 miles. I was informed by the Service Manager at Northridge Toyota that my Toyota Corolla had burnt and contaminated transmission fluid and it was ONLY 8,000 miles from the last time it was done at RM Automotive. Luckily, I remembered that I had purchased the BG protection plan or I would have had to pay for another transmission service again for $190.00. I then brought my car back to RM automotive to have them redo the transmission service per the protection plan. Mike was arrogant, insolent and argumentative toward me and didn't want to redo the service. He acted very disrespectful, rude and unprofessional to me and I was naturally very upset over this! I am currently now due for my Oil Change, and wanted to use a $25.00 gift card from them to use for it. Both Mike and Reed are refusing to service my car any longer and also refusing to refund to me the additional high price I paid for the BG Lifetime Protection Plan. Not every automotive facility including Northridge Toyota uses BG for their transmission service, therefore, I am being screwed because of their unwillingness to service my car any longer! Mike and Reed are obviously unethical and unscrupulous individuals. They did not want to take responsibility for the poor transmission service that they did on my car. They do not have good faith principles or integrity at all! I have reported them today to the BUREAU OF AUTOMOTIVE REPAIR, BETTER BUSINESS BUREAU and the Northridge Chamber of Commerce for their disgraceful dishonest behavior!