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5

Absolutely love this place. My family and friends also love this place, And have brought all of our cars to be fixed. It is such an incredible feeling to be totally satisfied with the service from this company. RM Automotive is so trustworthy and go above and beyond great customer service, With providing a free shuttle service or rental car if needed, This makes getting my car fixed so convenient. I am a mother of a 3 year old and never have any time, Going to RM Automotive gives me a peace of mind that my car will be fixed by a shop who I can trust and depend on. Thank you Rm Automotive for all your care.

5

I have been going to RM for years. They are the most professional group of mechanics I have ever been to. Highly recommend them. I call on them for everything auto related from service to advice.

5

a short notice appointment that was taken care of the following day.GREAT service.

5

I've been coming here for years. They're always fair & honest. They do great work! They work on a variety of different makes and very trust-worthy. I highly recommend R&M.

5

RM automotive are honest..Rich has worked on my Infiniti multiple times and I'm very content with the quality of service..Its hard to find good honest repair shop but these guys are the best...

5

good service, excellent customer service, appreciate the rental cargood explanation of different issues

5

Honest and fair. Rich was a nice guy. They finished my car in one day and helped me get a rental car as well. Good customer service compared to other places I've been too. Was very satisfied with their job and did recommend my roommates to them for their cars. Good experience overall. You guys are awesome! Thanks!

5

My service was great as always!!! I love this place and recommend them always!!!

5

I love this repair shop. RM really treats me with a lot of patience and respect, When I have a lot of questions about repairs they are honest and kind to me. Best Repair Shop in Town hands down. It is nice to be able to actually trust my Mechanic. Thank You RM

4

I have terrible luck with repair shops, so every time I end up at a new one I have this irrational fear it's all going to go wrong.I noticed my brakes started feeling funny about 4 days before a 400+ mile trip I had to take. I called RM in the morning and they were able to take my car in right away. They called about 11am informing me of the repairs that were needed (namely - master cylinder replacement and flush the brakes among some other service items). I was told the repair would take 3-4 hours and they would give me a call when things were ready. Well, the end of the day rolled around - still hadn't heard anything (and I needed my car that day) so around 4:30p I called to check on it. After Rich (I think) went to check on it, I was told they might have to keep the car overnight because they were having trouble flushing the system (this is where my irrational fear starts to creep up). Thankfully he went out and put in his expertise and called about 45 minutes later to tell me I could pick my car up. The brakes felt great on my drive and I have gone about 2000 miles since the incident without any fault. So overall, I am very pleased with the service. I did not feel pressured into any additional services nor did they perform any repairs without my prior approval. My only note is that I would have preferred a phone call when they suspected they were going to have to keep the car over night (rather than me having to call right before the business day ended). (It's really hard for me to give a 5-star review after one experience for car shops so for now it's a 4 - for me it's the repeat experiences -- but I will happily return to them for my auto-needs without hesitation - and for me that is a big deal!)

The fact that you will come back is a big deal to us, too! I'm glad you gave us a try despite being…The fact that you will come back is a big deal to us, too! I'm glad you gave us a try despite being anxious about new repair shops. Our goal is to make sure both you and your car are taken care of and it looks like the guys did just that. We appreciate your feedback about giving you a call right away. That's absolutely something we can work on and get better at doing. We look forward to seeing you again and earning that fifth star!All the best, Reed Galloway, Owner

- RM Automotive Inc.