I heard strange grinding noises as I was driving in gridlock on the freeway. I called R&M, and they assured me they would take care of it as soon as I could get my car in. They told me to drive safely. I brought my car in, which had several issues going on. It was amazing that they were able to get everything done in one day, all at a reasonable price and with lots of care and sincerest of smiles! My husband, son, and I have been going to R&M for years, and we keep referring everyone we know. Thank you all at R& M!!!