After a no-cost inspection, Rich and his co-workers provided a list of problems and reasonable cost associated with the fixs. Rich is very knowledgable and helpfull. He's someone you can trust. The repairs took the whole day, and he provided a no-cost loaner. Repair was done on time and everything works fine. The cost was considerably lower than available from the dealer. I highly recomend him. He'll get all my future work