Northridge Auto Repair

I'm the type of person that is willing to pay top dollar as long as the service is great and my vehicle is fixed right the first time. I always had my auto repairs done at the dealer, but now I have found a great replacement. I called the shop and spoke to Mike W about the service I needed done, he was extremely helpful and offered me an appointment the same day. I expressed to him that I didn't have a ride home because I don't live in the area and would wait for my repair. He said, "No problem, we have a nice air-conditioned waiting room with a TV and refreshments for our customers" Not only did Mike take the time to clearly and patiently explained the services I needed, but also gave me a first-time customer discount along with their grate low rates. I expected to wait for at least 2 hours, but my vehicle was done in less time. Once again, Mike explained the next service needed and answered questions and concerns I had. I never had this type of warm customer service and trust with other repair shops and this is why I would recommend this place to anyone.

I researched where to take my car for over a week. I am new to area and although I have always taken my car to dealership for maintence I was afraid to entrust it to any dealers in the LA area given the poor reviews. I needed regular maintenance and wanted brakes checked etc as I am taking a long trip. I found RM automotive on Yelp and Google reviews. I like what I read. I made appointment and sent email I got an immediate response from Mike. I came in and was quickly helped after the customer ahead of me. My only problem was length of time I was there but other than that great customer servie and very friendly. I was told it will be faster next time. Beverages available while you wait. Mike made arrangement for my next appointment and explained my bill and confirmed with me all work to be done. My car feels good--- no complaints. I will definitely go back. If any anything develops I will update my review.

I love R&M. For years I went to dealerships to have work done on my Honda Fit. I look super young so I used to get ignored a lot and services that were as simple as an oil change would miraculously take 3 hours even though I was made appts at the opening hours. I can always count on a prompt & comfy ride to/from work and getting a detailed and comprehensive run-down of all the inspections and changes that have been done on my car at the end of the day. I heart R&M. Enough said.

I have been enjoying the confidence i get from the personable aspect to a small shop that has experienced and knowledgeable staff. Many thanks to all at the RM Automotive crew.

Excellent cannot say enough for all these years I have been coming to u its always a pleasure to go there even if it is far for me they are the oly ones I trust.

I have 2 years experience with this local auto shop. They are always on top of my maintenance needs. Great work and detailed explanations. My car is a 2004 Acura TL.

You are the best! Fantastic in everyway.... As always Thank you.

Once again, RM Automotive provided top-notch service in a timely manner at a competitive cost and with smiles on all their faces. Thanks, guys!

Great place to have my vehicles maintained. Mike & Reed always take very good care of me and my vehicles. The shop is always neat and tidy, and the work they perform is excellent.

First time customer - took our car in for stalling issues that a different shop was not able to fix. Reed and Mike jumped on the issue despite very short notice, professionally diagnosed the car and fixed the issue on the first attempt for a very reasonable price. They also performed a courtesy check and recommended a couple of things that needed attention. I will definitely take our car back here for any future service / rapairs!