Northridge Auto Repair

Great service and excellent customer service. Very honest and trustworthy.

I feel very fortunate that I found RM Automotive online! I’d called and Dean, the Service Manager had set me up with an appointment with my Service Advisor, Kyle who was very friendly, professional and thorough in making sure he’d understood all that I'd wanted done with my vehicle. He'd provided me with all the aspects that set your repair shop apart from all of the rest (1 of only 3% of repair shops that meet AAA approval, lifetime warranty on the work that's done, complete transparency with photos/data pertaining to recommended repairs/services found as part of the courtesy inspection + the added perks for your customers like free shuttle service, loaner vehicles, AAA discounts etc) and kept me completely in the loop throughout the entire time that my vehicle was being worked on. He's absolutely an asset of the business that clearly finds ways to go above & beyond for the customers he helps!!

All employees in this business are professionals when it comes to your car services or customer service. Always honest and dependable, 5 stars is not enough for this kind of service I would give 10! Thank you RM

Fantastic Service! I've taken my car to this shop twice already and each time has been a pleasant experience. They offer loaner cars for free if your car is staying multiple days at the shop; or if your car is only staying there for a few hours then they offer you a shuttle ride. They are friendly and transparent, which always makes the process smoother. I should also mention that they were able fit me into their busy schedules. My AC was out it was going to be a week of brutal heat, so that was nice of them to help me out.

This company provides high-level service. I brought my Toyota Sienna for diagnostics. In a few hours, all the units of the car were diagnosed. Malfunctions were identified and recommendations for their elimination were given. All information with photos and descriptions of the malfunctions were sent to me by e-mail and by text massage. I received a complete picture of the condition of my car. Thank you RM Automotive. I recommend this company to everyone for servicing your car.

The best mechanic shop I’ve ever been to. Honest and reliable people. They take before pictures on all the repairs that need to be done, so you know they’re telling the truth! They offer pickup and drop off which is a huge plus! I’ve been working with Kyle on my car for months now. He’s very knowledgeable and attentive. As a woman who’s been taken advantage of several times at mechanic shops, I feel very confident and comfortable taking my cars here. Wouldn’t go anywhere else!

Worked with Kyle and Efran to help diagnose the problem with my car. They were very knowledgeable and I had a great experience.