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5

This is a family run shop and they go out of their way to make sure that customers feel like family too. They gave me updates on my car & even sent pictures! Despite all my questions they patiently explained what was going on with my car. Plus, they offered drinks & snacks in the waiting room and in the shuttle ride. I absolutely recommend RM Auto… and if you go anywhere else then you are missing out!!

5

RM Automotive is a fabulous find for me. Knowledgeable staff, good service, excellent customer service. They get the job done even when they encounter unexpected problems.. would recommend this auto shop.

5

this shop has no equal.

5

I trust RM Automotive with both of our vehicles. They are straightforward, timely communicators, competitively priced and have excellent customer service. It always feels like friends are working on our cars!

5

5

Very good and reliable shop. Always honest with you, no tricks around. Much better quality of work compare to dealjership.

5

Amazing customer service! Very detailed in explaining what your car needs.

5

I purchased a 2008 Lexus LS 460 and took it to 2 different auto shops for inspection ( the second place also did an oil change) and neither caught a couple potential problems but RM Automotive did. I received a minor maintenance service from RM and out of 5 different shops I contacted for service quotes, RM was most reasonably priced. First impression, they are a “Top Notch” repair facility and both Mike, the owner and Alan, Service Advisor, showed me exclusive attention and have won my confidence! Thank you RM Automotive!

5

Great family-owned business. Honest, professional, and very thorough high-quality work. Minor nitpick: I got my car back noticeably filthier than before. I never clean it or care really, but still, I could tell. If I had brought in my 'nice' car, it would have been annoying.

5

Took my vehicle to RM Automotive in Northridge, CA after reading about them and some reviews online. Extremely thorough and professional diagnoses of my vehicle's issues including a photo summary of their findings sent to me prior to service. Timely and attentive communication, updates and shuttle services during and after service complete and my vehicle is now in very superb operating condition afterward. I highly recommend them for your auto maintenance and repair needs. They live up to their excellent reputation.