I took my 2000 Honda Prelude SH with 200k miles for engine replacement. It was not an easy task to find the engine but Alan and Mike came through. They provided me with a reasonable estimate with lifetime warranty. Unfortunately, I discovered that my engine cannot me replaced since previous owner of the Honda modified the engine bay. Long story short, I had to retire my Honda Prelude SH. All I had left was a labor bill for their work of removing my engine and not the car I dearly wanted in high school. We had a disagreement about the labor cost of engine removal. I had proposed what I believed was fair which was significantly different from what Mike and Alan requested. It's a very uncomfortable and difficult situation when you don't agree with labor charge. What started as smile and handshake turned sour and I became a difficult and unhappy customer for them. Ultimately, Mike and Alan and I agreed on labor cost. At the end, Mike and Alan did more than what they needed to. RM Automotive values the customer experience over their profit. Owner Mike and Alan are truly honorable and respectable. They have my trust when it comes to work ethic and treating customers with integrity. Take your Hondas and Toyotas you won't regret it.