This place is legit. I would not be afraid to take a nice car here. Everything was done properly and by the book, and the prices were noticeably less than the Infiniti dealer. The shop was clean, and the staff were friendly and courteous. Everything was professionally quoted, documented, invoiced, guaranteed and billed. RM is not a bootleg shop where some guy sprays and spits and ducktapes your car and wants cash only. The work was done on time with plenty of communication. I even received a pleasant email with a detailed breakdown of the condition of my car. I am glad I finally found a good shop close to where I live, and I would be happy to return.