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5

Very personable staff and complimentary environment. Prices seem very fair with financing options available.

5

Beause my Lexus is 12 years old, I may consider buying a new car in the near future. If and when this happens I will only consider purchasing a Honda, Acura, Toyota, or Lexus because RM is a specialist on these cars and I would never consider changing to any other auto service. They are the best of the best!

3

My heater was not working. I was told they would tell me what was wrong for free. The problem was not obvious so they asked for $60 to diagnosis the problem. The part was $35 but they wanted over $200 additional to fix the car. Then they wanted to upsale me and flush my radiator. (I noticed they were upsaleing everyone.) My mechanic by by house charged me $55 (1/2 hr. labor) to do the same work. I wasted 3 hours with these guys. To their credit, I think they are good mechanics and very knowledgeable about cars. I also appreciated the time that they took to explain the problem to me so that I understood the problem. They never would tell me an hourly rate. If I knew it, I would have never gone there. I was looking for a shop that was not so expensive.

I am glad we where able to help you identify the problem on your car. Not sure why another mechanic lost the bracket for your heater valve. The total to repair your problem was $188.37 including the part, coolant, labor and tax. I showed you how dirty the coolant was in your radiator and rec. a coolant exchange for that reason only. I am sorry you feel like you wasted 3 hours of your time, but at least we got to the bottom of the problem for you. All the best, Mike Wright, Owner

- RM Automotive Inc.
5

I had a great exsperiance at RM Auto .The guys are very skilled and have great customer service .I dropped the honda off ,they gave me a ride to work .The car was finished in one day .I have a 2000 honda v6 and they know alot about these cars. They have many years of experiance I believe over 30 years if i remember correctly but forsure they know whats going on.Also they are honest and did what they said .My car has 226,000 Miles and has never ran better .Thankyou RM Automotive you guys Rock. Keep up the awesome work .Happy Holidays

You're most welcome, Patrick. Honest work is the name of the game here, and we're truly grateful to have your support. Just give us a call if you ever need anything for your Honda! Hope you have a great Holiday Season, Mike Wright, Owner

- RM Automotive Inc.
5

We have been taking our cars to RM Automotive for years. They have always treated us right! The work they do is top-notch, and I always trust their recommendations. No one on the team has ever tried to push unneeded services, and they even provide plenty of warning when repairs may be anticipated, giving us plenty of time to prepare/budget. I highly recommend RM Auto!

5

Honest, reasonable prices, courteous, prompt, and always friendly �. Unlike other places, I’ve never once questioned the work or the suggestions made by this team of professionals. This is the only place I will allow to work on my Lexus!

5

Always feel good when I leave my car at R/M Automotive. Work is always done right and more often than not its ready the same day it is dropped off. The courtesy shuttle service is very convenient if you need to drop off your ride and need to get dropped off somewhere, and they will even pick you up too if need be. Great people and great service/s.

5

I picked RM because it is close to home and I can walk there. But what keeps me coming back is that the staff seems professional and helpful and answers my concerns about whether or not work is needed immediately which helps me decide when I can spare the money. I really like my car and want to keep it as long as possible. I feel that RM will help me do that.

4

I felt the staff was very courteous and knowledgeable , my vehicle was in good hands the prices were reasonable and I definitely recommend RM Automotive.

5

Always great service on my vehicle. Fair prices and neighborhood feel.