Really great people at RM Automotive. I enjoyed Wifi and Coffee while waiting for my car. Clean facility, very up front with their costs. Very straightforward about all their information. I came in for an "intermediate service" and it was quite a bit less than the dealer quoted me and a lot easier, less bureaucratic system of getting your car checked-in (you know the feeling, 5 service writers all vying to write you up and max out charges for your car, and then they want the whole day to work on it, so they can juggle their best deals first). I got in and out with a next day appointment, less than 2 hours total. All as promised. Since they focus on a few select makes of cars, they know the ins and outs of these models very well and are very good at making sure no surprises happen.