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5

GO to RM Automotive in Northridge! Why get the brush off at the dealership, where repairs are over priced. There your nothing more than a Number, and a way to increase their revenues. At RM you will get nothing but personalized service. And fair prices. If you love your car and want fair pricing go to RM Automotive.

5

Friendly greeting at the outset and great followup during the service.All topped off with a fair price for service done.

5

Excellent service. I have been bringing my Honda Accord, Toyota Camry and before that my Acura Integra to RM Automotive since they opened. Mike, Reed and all the technicians have maintained the cars in excellent conditions.I was able to put 243,000 miles on my 1994 Honda Accord because of RM Automotive.

5

My rave reviews of this service shop are probably getting repetitive at this point. Not only do I think that they are the best auto service shop I've ever dealt with, they've become my favorite service provider of any type! Had to drop in yesterday unannounced for a minor repair and, true to form, Rich took care of the problem in a flash and off I went. But a funny side story. I am toying with the idea of getting a new car and I told Rich and Heidi that I will only buy a car that they can service! I am not considering any car that they don't repair. Boy, that's a loyal customer!

5

My previous mechanic is in the OC but I'm not making that drive anymore. To Yelp I went and good thing I did because I found RM Auto near me. I called and they had a same day appointment. Rich (the general manager) took time to talk to me to really pin point the problem before working on the car. They also have a complimentary vehicle inspection that looks for other potential problems. My older car's issues ended up being rather complex to diagnose but Rich and his team found it and fixed it. He kept me informed the whole way and I never felt as though I was being taken advantage of. Fantastic customer service and quality work at a fair price. They have a new customer for life.

5

They are wonderful. Rich of RM Automotive is my hero.

5

I've been going to the dealer to service my car and when they recently closed, I needed to find a new place. I discovered RM Automotive here on yelp and the reviews absolutely measure up. They did the necessary servicing and did a thorough overview of the car which seems to be a routine thing they do. While they did discover /inform me of some additional normal wear and tear issues that should be addressed soon (brakes and spark plugs), they did not push these additional services as most other mechanic shops would. I will definitely be bringing my car back for these services.They are knowledgeable, they take pride in the work they provide, are timely, and their prices seem quite fair and reasonable, even before the AAA discount. I;m glad I discovered this place. Thanks Mike and thank you yelpers.

5

Same great service as usual: had oil changed, tune-up, etc. Place was clean, everyone was friendly and went out of their way, service was quick and reliable and explanations given for work completed and what additional servicing should be done. All that plus we got our AAA discount! Thank you!

5

I came across this place from searching on Yelp. I'm glad I did cause they seemed pretty genuine. I just came in for an alignment and Rich was taking care of me the whole time. He even told me a few things that needed to be fixed on my car, this was nice to know. It took about an hour for my alignment to be done (which is how long he said it would be) so you can just sit in the lobby, grab a cup of coffee and read a magazine or watch tv. RM does know what they are doing and talking about. Very professional. Thanks, Rich!

5

Excellent service. This was the first time that I have come to their shop. I had a failed battery. They seemed very competent, first checking that the cars charging system was working correctly, and load testing the battery. They installed a new battery while I waited and reset the Nav System and windows that had lost settings when the power was removed. The price was fair. The shop is clean and neat. There is coffee available in the waiting area.